Warm greetings on a sunny day in the fairest city of them all...Cape Town, of course!
Our Recruitment arm is offering the services of a broadly skilled, motivated and experienced hospitality candidate. I believe she would be an asset to your hospitality establishment and is able to work anywhere in Africa.
Please contact me in confidence with regard to this candidate.
Best wishes
Cliff Jacobs
Managing Principal
Exquisite Hotel Consultants
CAPE TOWN
Cell: +27 (0) 84 413 1071 / +27 (0) 61 716 6951
Landline: +27 (0) 21 554 0283
Email: cliff@exquisitehotelconsultants.co.za
Web: www.exquisitehotelconsultants.com
Below please find her RESUMÉ/CV:
Having spent the last 9 years working for the top 1% onboard their Private Yachts, Residential Estates & Private Islands globally; I have developed a keen interest in optimising operational procedures and developing my team skills and knowledge from the ground up. My expertise lies with service-orientated affairs & project management.
In the last 2 years, I designed, built and operated my own food truck within the Western Cape. Within 6 months of operations we were invited to cater at some of CT’s most prestigious corporate events, won numerous awards for our food and were voted top 10 best food trucks in CT by EatOut magazine.
What I am able to offer your firm is a creative approach to all service related obstacles with FOH & BOH operations. My hands on experience have given me the capabilities of understanding how daily operations work from the ground up. My traveling to remote & unique areas has equipped me with a superb handle on multi-cultural people management. This teamed with my passion & self-motivation I believe makes me an asset to any firm that requires a true hotelier minded individual. What I lack in knowledge & experience I make up for in my ability to lean by observation and determination.
My end goal is to make a difference in our Hospitality Industry in Africa by continuously developing in my professional capacity along side like-minded professionals who share the same ethos and passion as myself.
----------------------------------------------------------------
CAREER OBJECTIVE After working for the 9 years of working for the top 1% onboard their Private Yachts, esteemed Residential Estates & Private Islands globally, I am now looking to apply my knowledge and skill set to our very own Hospitality Industry in South Africa, as a Consultant focusing on Service Relations. I will be pursuing my Bachelors in Human Rescources Management in 2020 via correspondence.
HARD SKILLS - Project management - Event management - Training & evaluation of Service - Intercultural people management - Developing policies & operating procedures - Health & safety - Fully proficient in MS Office Suite.
SOFT SKILLS - Impeccable attention to detail - Service orientated - Methodical - Analytical - Creative - Passionate & self driven - Positive.
ACCOMPLISHMENTS - Salty Flames food truck (owner/operator) voted top 10 best food trucks in CT (EatOut -2018) - Winner of Ultimate Braai Master Season 5 (2017) - Winner of the most luxurious service set-up (2016) - Hotel Management Diploma CUM LAUDE (2010).
EMPLOYMENT HISTORY
Salty Flames Food Truck:
OWNER & OPERATOR - 'WERE VOTED AS 1 OF THE TOP 10 FOOD TRUCKS IN CT'
A project I nurtured from design, build to operation. Supplier sourcing/ordering, menu construction & costing, staff hiring/training, social media marketing and event sourcing. Within 6 months we won numerous awards at festivals & were voted as top 10 food trucks in CT. We secured a large private & corporate group of clientele in order to obtain market share in the private events scene.
Motor Yacht Gene Machine & Private Residential Estate:
EXECUTIVE INTERIOR MANAGER (CHIEF STEWARDESS) 2015 - CURRENT
We were faced with an asset that had been neglected, minimal structure in place and staff that were not trained. Within 3 months we had developed & implemented new SOP's & policies, created inventory tracking system, set new budgets & implemented a preventive/scheduled maintenance plan. As a result we saved on operating costs, reduced staff turnover and improved health & safety for guest and crew alike. A continuation of enhancing our systems and training ensured we maintained standards and owners overall optimism with his asset. Currently consult 4 months/annum.
Motor Yacht Step One:
ASSISTANT INTERIOR MANAGER, 2014 - 2015
Head of service for all VIP guests. Housekeeping & laundry supervisor/trainer. Inventory & Maintenance Management; Events Management in remote locations worldwide.
Motor Yacht Helix:
ASSISTANT INTERIOR MANAGER, 2012 - 2014
This vessel was owned by Feadship; one of the world's leading shipyard companies in Holland. The vessel was used for promotional purposes to attract new potential clientele. We hosted high profile parties/dinners and showcased in China's first major yacht show. Within my time onboard, we had assisted with selling 13 hulls for Feadship.
Mucha Cay Private Island:
GUEST SERVICES MANAGER, 2011 - 6 MONTH CONTRACT
Primary liaison between guests/butlers/PA's, facilitating communication through all departments, ensuring all guest needs were met throughout. Provision ordering and shipping pertaining to preference lists. Solely managed the private in-house bar and was Lead Event Manager for all themed dinner evenings, movie nights, weddings and parties. Developed and maintained excellent relations with local government officials to ensure all staff were legal and certified for their positions held on the island.
QUALIFICATIONS
International Hotel School - Cape Town, SA:
HOTEL AND RESTAURANT MANAGEMENT DIPLOMA (CUM LAUDE).
Shaw Academy:
SOCIAL MEDIA MARKETING DIPLOMA.
Shakers Bar School:
MOLECULAR MIXOLOGY CERTIFICATE.
INTERNATIONAL BARTENDING LICENCE.
BARISTA CERTIFCATE.
City & Guilds:
FOOD SAFETY & HYGIENE LEVEL I, II & III.
Other : Crowd Control Management, Advanced First Aid, Advanced Padi Open Water.
Cliff Jacobs (Nat Dpl Hotel Man (UJ). MPRE. GA Level 5 TEFL) Managing Principal / CEO Exquisite Hotel Consultants (Pty) Ltd Mobile: +27 (0) 84 413 1071 / +27 (0) 61 716 6951 Email: cliff@exquisitehotelconsultants.com Skype: cliff.jacobs Web: https://www.exquisitehotelconsultants.com © All rights reserved Terms and Conditions apply Scroll down to view our Hospitality Properties and Businesses for sale or lease or lease-to-buy or partnership arrangement or management agreement arrangement
Mortgage Origination
We interface with all of the major banks in South Africa to ensure that you get the right home loan solution at the best possible rate.
Looking forward to assist you with your home loan application!
Hospitality Consulting, Accounting, Bookkeeping and Payroll Services
Corporate Finance, Tax & Accounting and Treasury Services.
Attorneys, Notaries and Conveyancers
Interior Design
Property Valuation Services
International property, law and immigration
Real Estate Specialist - Our Associate in Namibia
We offer an international platform of specialist hospitality property and/or business brokering services by listing and marketing for sale or lease or by investment partner arrangement or management agreement arrangement of a variety of hospitality products (i.e. hotels, resorts, boutique hotels, guest houses, guest lodges, B&Bs, game resorts, wine farms, yachts, cruise liners, etc) through our association with EC Mobility (in Portugal and Spain), BON Hotels (Africa), Giovanni Conti (Italy, North and East Africa, Sri Lanka), Nuno Boquinhas (Portugal, Azores, Madeira, Mozambique), Property 24, Seeff Property Services, Harcourts, Realnet, RE/MAX, Dogon Property Group, Rawson Estates, among many other prominent commercial estate agencies throughout Southern Africa - and now we are entering other African Countries on the East and West Coasts of Africa and moving further abroad! To date, Exquisite Hotel Consultants has a presence in over 80 countries - and counting...
Working with the above-mentioned agencies and others provides the largest possible reach nationally and internationally for all prospective buyers and sellers wishing to enter or exit the Hospitality Industry.
Sister websites have been opened in the following countries: United Kingdom: see www.exquisitehotelconsultants.co.uk, and in Germany: see www.exquisitehotelconsultants.de, and in the United States of America: see www.exquisitehotelconsultants.us.
Please note that several of our hospitality properties and/or businesses for sale or lease or through business partnership arrangements or management contracts are officially "Off-Market" - mainly for privacy reasons. Therefore, they are not listed as part of our hospitality properties/businesses for sale or lease stock. Please contact me for further details.
Should you be considering to sell or buy or lease or obtain a partnership arrangement or management agreement arrangement for your hotel, boutique hotel, resort, guest house, B&B, game lodge, game resort, guest farm, yacht or cruise liner etc, I would be most pleased to provide you with further details of our way of working to effectively market and sell your property(ies) and/or business(es).
Food Service, Beverage and Laundry Solutions
Electrolux Professional is a leading global provider of foodservice, beverage and laundry solutions, serving a wide range of customers globally, from restaurants and hotels to healthcare, educational and other service facilities.
Learn to speak Hotel English (one-to-one online course)
Our TEFL trained tutors teach the following functions
The course consists of 21 lessons (4 to 5 one-hour lessons per month).
Interior Design
Hotel Amenities - inspired by Africa
Hospitality Consultancy and Procurement
Revenue (yield) Management
Online room inventory Distribution & Rates optimisation
Implementation of Best Available Rate (BAR), in conjunction with point 1 & 2
Real Estate Agency - Our Associate in Mozambique
Tourism Grading Assessment
Mortgage Origination
ooba offers you:
Johannesburg based Tours & Transfers Operator
We look forward to being of service to you.
Kind regards
King Sambu
Hotel Management and Marketing
Hotel Linen Suppliers
LUX Award Winners 2021 for The Best Hospitality Suppliers. We are a proudly South African brand established in 2006.
We Supply:
Property Auctioneers
Appreciating Property Value
Smart Interior Design
Cliff Jacobs (Nat Dpl Hotel Man (UJ). MPRE. GA Level 5 TEFL) Managing Principal / CEO Exquisite Hotel Consultants (Pty) Ltd Mobile: +27 (0) 84 413 1071 / +27 (0) 61 716 6951 Email: cliff@exquisitehotelconsultants.com Skype: cliff.jacobs Web: https://www.exquisitehotelconsultants.com © All rights reserved Terms and Conditions apply Scroll down to view our Hospitality Properties and Businesses for sale or lease or lease-to-buy or partnership arrangement or management agreement arrangement