This Eco Estate is, without doubt, the finest accommodation in Hazyview, a really unique experience. Just 10 minutes from the Kruger Park and close to the Panorama Route – the perfect place to relax


2020-05-12


ASKING PRICE:  R 59 MILLION

1. Executive Summary

South Africa's scenic beauty, magnificent outdoors, sunny climate, cultural diversity and reputation for delivering value for money have made it one of the world's fastest growing leisure - and business - travel destinations.

International travel to South Africa has surged since the end of apartheid. In 1994, the year of South Africa's first democratic elections, only 3.9-million foreign visitors arrived in the country. By 2006, international arrivals had more than doubled to 6.7-million, and by 2016 over 10 million tourists visited this country. Tourism has un unbroken growth record since the 2008/9 economic crash, and international experts are optimistic about future growth of international tourism, as Europeans, American and Asians will grow 57% over the next ten years (2017 Annual Tourism Report, SA Tourism).

Directly and indirectly, tourism constitutes approximately 7% of employment in South Africa. Ideally placed to create new jobs and to add value to the country's many natural and cultural resources, tourism has been earmarked by the government as one of SA's growth sectors.

This makes the outlook for the industry extremely positive.

The country's private game lodges have also grown substantially in the last 10 years, ranging in standard from middle to very upmarket, with ultra-luxury lodges catering almost exclusively to foreign tourists. Sabi Sands reserves report full occupancies for six months hence.

Our Farm was first purchased in 2002 by our family, and developed into a macadamia and rose farm. In 2006 the Kitchen was added, and in 2007 we designed and built the Retreat and Rose Spa. The latter are all made from natural materials, timber and canvass, and overlook the perennial Sabie River. In 2009 our Café followed; in 2015 a timber premier suite was added, and in 2017 the old Farmhouse and Stonehouse were renovated for families. Investment in excess of R40m has been spent on these developments.

Our Eco Estate has evolved into a landmark in the Hazyview tourism and an international destination of acclaim, and has focused much of the marketing attention to attract foreign independent travelers (FITs). Occupancies have risen steadily despite the downturns to just over 40% in FY2019, yet still lagging the industry significantly.

Related to a growth in accommodation are other lifestyle activities, such as meals, drinks, spa, and game drives and other activities. Historically our Eco Estate’s ADR is doubled by these activities.

The company has recently signed marketing agreements with major industry representatives in the UK and Germany, with a track record of building sustainable business models for South African properties. 

Occupancy and ADR (average daily revenue) are the main drivers of any hotel business, with the national occupancy average just short of 80%, and projected to grow to 88% over the next five years (see PWC report, 2017-2022). This is the greatest opportunity for our Eco Estate and similar owner-managed small boutique hotels, which has experienced growth of 30% over the past year in hotel revenues.

Our Eco Estate has grown room revenue by 28% over the past year, to achieve an overall occupancy of 41%.  It had a turnover of R16m and EBITDA of R5m. It is projected to grow occupancies to 55% by FY 2020, and 85% by 2023, and profits to render an IRR in excess of 30% over the same period.

The management team is headed by our GM, who has spent many years in five star game lodges such as Madikwe and Lion Sands. The financial manager has been with the company for three years, and marketing is directed bythe owners'  son-in-law. He has 25 years of hospitality experience and knows our Eco Estate intimately. He is supported by his assistant, who has an intimate knowledge of luxury brands.

As the current owners wish to downgrade their active involvement, it is envisaged that they will retain a small portion of the current property and are available to hand over and consult to new owners for a limited period.

2. The Objective

The purpose of this document is to detail the marketing efforts of the company for the next five years.

Primarily all endeavors of the management team are focused on driving occupancy levels to five star industry levels in excess of 80%.

The company has been revitalized with a new and dynamic management team to achieve this goal, and long-term investment funding is being solicited to facilitate such an objective.

3. The Product

A 5-star Luxury Retreat on the Sabie River – 11 secluded Tented Suites, a new Luxury Suited Tent and a Forest Suite.

Our Eco Estate is, without doubt, the finest accommodation in Hazyview, a really unique experience.

Just 10 minutes from the Kruger Park and close to Panorama Route – the perfect place to relax.

2 award-winning restaurants, a sumptuous spa.  macadamia and litchee orchards and more.

Kruger Park Safaris, Panorama Tours and many other activities in the area.Our Eco Estate is also the home of Duke Gin. Launched in 2018, we now have 4 different gins. 

ACCOMMODATION

  • 11 Luxury Tented Suites (8 kings and 3 twins).
  • Each luxury tented suite has air-conditioning, a roof fan, large bath sheets, bath gowns, tea and coffee making facilities, fridge, hairdryer, electronic safe, a range of quality toiletries and a selection of current magazines.

The suites have outside bathrooms overlooking the Sabie River.

  • 1 Forest Room (Honeymoon Suite).
  • Our upmarket Jackalberry Suite.
  • Our Forest Suite are substantially larger than our tented suites.

These units have an open plan bedroom and bathroom with a large veranda overlooking the bushveld.

  • Lounges, bird books and binoculars are available for those who wish to enjoy a quiet afternoon with wildlife.
  • Both units have air-conditioning, roof fans, large bath sheets, bath gowns, tea and coffee making facilities, fridge, hairdryer, electronic safe, a range of quality toiletries and a selection of current magazines.
  • All suites accommodate a maximum of 2 people sharing.

IN THE AREA

  • Micro light flights.
  • Golf.
  • Sunset cruise.
  • Zipline.
  • Elephant rides.
  • Horse riding.
  • Quad biking.
  • White water rafting.
  • Abseiling, scenic flights.
  • Cheetah park.
  • Animal rehabilitation centre.
  • Kloofing.
  • Archery.
  • Kayaking.
  • Mountain biking.
  • Hiking.

DUKE GIN

Our Eco Estate is also the home of Duke Gin. Launched in 2018, we now have 4 different gins.

Now available at selected stores countrywide, or come to our Estate and try it for yourself. 

From farm-to-bottle, the entire process is carried out on the farm to make sure that Duke Gin is pure, clear and sumptuous. Even the botanicals that give Duke Gin its distinctive taste are mostly grown at our Estate.

Duke is an exotically fragrant gin - traditional and tropical botanicals are gradually infused during distillation to produce a balance between sweet, fresh hints of rose, ginger and honey, and grounded, earthy tones of juniper berries and macadamia.

Duke Gin was started in 2017 in an attempt to save the sunny litchi orchards of our Eco Estate. A tricky and risky fruit to export, the economic viability of litchi farming was on a rapid decline, and the decision to replace them with macadamia trees had all but been made. It was at this point when the Owners' entrepreneurial spirit took flight. After a gin course in Johannesburg and later a course at iStill in Amsterdam, He was hooked on mastering the distilling process and entered a whole new world of copper stills, litchi fermentation and juniper berries. Today the Duke family has grown from the Original Litchi to a more traditional London Dry called Sportsman as well as a 6 month barrel aged Copper and a non-alcoholic Duke Zero.

Distribution channels have been opened in the Lowveld, KZN, Gauteng and the Western Cape – and is widely available through Norman Goodfellows, Spar Tops and Liquor Cities. Export orders from Germany has commenced and UK interest is growing significantly.

4. Target Market

There are two distinct target markets:

Foreign Independent travelers (FITs). 

  • European FITs are typically self-drive tourists, arriving at OR Tambo on an overnight flight, and renting a car to drive themselves to the Kruger Park for their safari experience;
  • North American tourists arrive mid-morning after a long trans Atlantic flight, before connecting to Kruger Mpumalanga Airport, for a shuttle drive into the Sabi Sands;
  • In both instances Summerfields represents a ‘soft start’ to their holiday, where these wary travelers can relax in five star comfort for two days at very reasonable rates before embarking on their safari experience.
  • Two distinct marketing organizations, AfriAsia(UK) Ltd, and SMM (Silke Marshall Marketing Solutions), have recently been contracted to market our Eco Estate to the UK and German tour operators, and to sell our Eco Estate as the ‘soft start 'to these FIT markets. 

Domestic tourists.

The local market consist of two segments:

  • Corporate conferencing – Mid week growth market seeking a destination to reflect and strategise.
  • Couples looking for a weekend away for a special occasion such as a birthday or anniversary.
  • Local Lowveld guests hosting functions, friends and family. 

5.Unique Selling Point

'"Away from all the Touristy circuit, is this amazing Glamping experience in a fully operational Macadamia & Litchi Estate! 

Owner-driven, this retreat is just what you require IF you are overworked, stressed out with all the happenings of this world and is desperately seeking solace, peace, serenity, calm and bliss!! All in one place - WOW!! 

Have been in Southern Africa for the past 10 days and after quite an active 3 nights in VIC falls, we selected this haven to sit back, relax, rewind, rejuvenate and reminisce the wonderful journey of life till date, before we move onto the Safari Lodges...

We stayed in the Forest Room , the highest category tent in this retreat (total inventory I think is about 11 tents and 1 Forest Room). 

The Forest Room is a serious Glamping site with thick greens all around , a cozy heated bed, a standalone bath tub in the centre of the room, a beautiful deck overlooking the wonderful gardens, lovely amenities with roses all around. Absolutely romantic and blissful.

We also used the Spa twice each and it was absolutely wonderful. Well trained masseurs, knows their strokes very well and the oils they use are seriously rejuvenating. 

Food: Stunning! All veggies fresh from the garden directly, what an high quality selection of cuisine. Wow! Very well presented & plated too. 

Near the spa, there is a beautiful river stream flowing through. You can just sit there for hours just listening to the waters flowing by and just pampering yourself to this amazing natural environment.

Walks: If you love walking, it cannot get better than this. Fully operational Macadamia & Litchi farms with winding roads , fully secure ..... A taste of the real Africa! 

This retreat is certainly NOT for people who are looking for activity, gaming, sightseeing etc.

It is incredible for people who just want to have "Me Time", pamper yourself with a wonderful spa, have some amazing organic high quality cuisine, this is THE place for you!!” 

Absolutely PROUD of the owners who have created this paradise. 

Jack the F & B Manager who also is the AGM of this retreat, is absolutely customer friendly & focussed. We wish him and the owners the very best in taking forward this dream retreat. Lawrence is a super star too in the restaurant with Khunya supporting him with a lovely African smile! 

We have passed on some constructive feedback to Jack for improving some areas, so as to make it a even better retreat for future guests. All the very best!!”

6. Call to Action

Desired outcomes: 

  • Long-term investment partnership/sale of the business.

Pull-through Actions:

  • Completion of upgrades.
  • B2B marketing. 
  • Trade exhibitions.
  • Tour operator training.

Project Plan:

  • Implementation, summer 2019.
  • Growth, FY21.
  • Consolidation, FY 2022-2025.
  • Exit strategies.

7. Financial Projections

High Road Scenario:

  • 25% occupancy growth pa.
  • 5% rate growth pa.
  • 15% stock growth pa.
  • IRR 37% over five years. 

Low Road Scenario:

  • 10% occupancy growth pa.
  • CPI rate growth pa.
  • No stock growth.
  • IRR 22% over five years.

Budgeted Scenario:

  • 15% occupancy growth pa.
  • 5% rate growth.
  • Add seven units to stock.
  • IRR 30% over five years. 

8. Financial Requirements

Joint Venture/Outright sale.

  • Complete subdivision between farm, hospitality and living areas.
  • Provide further refurbishment & stock funding.
  • R20m required for equity participation.
  • R50m outright sale.

Possible Exit Strategies.

  • Owners to step down in three years.
  • Further equity options.
  • Future growth & expansion.




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Cliff Jacobs (Nat Dpl Hotel Man (UJ). MPRE. GA Level 5 TEFL)

Managing Principal / CEO

Exquisite Hotel Consultants (Pty) Ltd

Mobile: +27 (0) 84 413 1071 / +27 (0) 61 716 6951

Landline: +27 (0) 21 554 0283

Email: cliff@exquisitehotelconsultants.com

Skype: cliff.jacobs

Webhttps://www.exquisitehotelconsultants.com

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Kind regards

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  • We are incredibly passionate about our properties, our guests, and our staff. We are here to make your life easier and get you the best return on your investment. Allow us to work our soulful magic and take your property to new heights. We rely heavily on data intel and share this with our partners monthly.
  • Our Management Services are Finance I Sales & Marketing I Central reservations I Operations I Information technology and Human Resources. We are constantly striving to see how we can make a difference and get you the best return.
  • We are partnered with a Tour Operator, located in Germany, an expert in tailor-made luxury holidays. They have been successfully creating travel itineraries using our properties at SOUL Private Collection, South Africa. The awesome synergy between these two companies works well as we are guaranteed international travellers from our partner.  We are passionate and will provide you with excellent service.
  • For more information, please go to www.soulprivatecollection.com. We look forward to hearing from you.

View Partner's Website
Name: The Dumb Butler Hospitality Suppliers
Phone: +27 (0) 21 203 0307
Email: orders@tdbutler.co.za

Hotel Linen Suppliers

LUX Award Winners 2021 for The Best Hospitality Suppliers. We are a proudly South African brand established in 2006.

We Supply:

  • Hotel Quality Linen
  • Snag-free Towels
  • Hotel Blankets
  • Duvet Inners and Pillows
  • Hotel Safes
  • All Guest Amenities
  • Personalised Gifting
  • Branded Clothing and Sportswear
  • Beds & Mattresses
  • Head Boards
  • Lounge and Pool Furniture
  • Guestroom Mini Kettles
  • Hotelware- ALL Cutlery & Crockery
  • All Catering Equipment
  • Glassware
  • Tents and Outdoor Equipment
  • All Hotel Equipment
  • We specialise in Guesthouses, Game and Guest Lodges

View Partner's Website
Name: The High Street Auction Company
Phone: +27 (0) 11 684 2707
Email: james@highstreetauctions.com

Property Auctioneers 

  • We have established ourselves as the premier marketplace for selling and buying property with several national auction records to our name.
  • We specialise in the hospitality, retail, commercial, industrial, land and residential property markets across the country.
  • Whether you are buying or selling property you can benefit from our effective, fast, risk free way to transact in a protected & transparent environment.
  • Give the international award winning specialists a call today to maximise the returns on your next property transaction.

Appreciating Property Value

 


View Partner's Website
Name: Touch Point Retail
Phone: +27 (0) 84 920 1177
Email: diane@touchpointretail.co.za

Smart Interior Design

  • Touch Point Retail is a certified partner and installer of Cover Styl’ - smart interior design.
  • Cover Styl’  is a cost-effective self-adhesive architectural film that can cover almost any surface. The range offers 471 patterns and textures in 9 categories.
  • This material can transform any living space in no time and is a cheaper quality alternative for establishments that want to do any renovations or changes.
  • Transform your lobbies, bedrooms, corridors, bathrooms, feature walls, furniture etc. with this cost-effective solution.
  • This product is new to South Africa but is used extensively in the UK and other parts of the world. Touch Point has exclusive access to this product and are excited to help you transform your establishment today!
  • The message here is to rather refurbish than replace, this product offers instant gratification as it is non-invasive and fast to install. 

View Partner's Website

Cliff Jacobs (Nat Dpl Hotel Man (UJ). MPRE. GA Level 5 TEFL)

Managing Principal / CEO

Exquisite Hotel Consultants (Pty) Ltd

Mobile: +27 (0) 84 413 1071 / +27 (0) 61 716 6951

Landline: +27 (0) 21 554 0283

Email: cliff@exquisitehotelconsultants.com

Skype: cliff.jacobs

Webhttps://www.exquisitehotelconsultants.com

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